Silah means connection.
In Arabic, ṣilah is the bond between people — the tie you keep with family, friends and community. We think every business deserves that kind of relationship with its customers, in any language, on any channel, at any hour.
Customers talk where they live. Businesses should listen there.
Across the Middle East, Africa, South Asia and Latin America, the most important conversations happen on WhatsApp and Instagram — not in email or ticket portals. Yet most support software was designed for a different world.
We started Silah to build the inbox we wished we had: fast enough to feel instant, calm enough to work in all day, and fluent in every language your customers speak. With an AI that answers like your best teammate and knows when to hand over.
We're a small, remote team across four time zones, and we sweat every detail.
How we work.
Relationships over transactions
We build for the long conversation, not the closed ticket. Every feature should make the bond stronger.
Calm is a feature
Fewer notifications, clearer screens, faster software. Our users spend their whole day in Silah — it should feel good.
Global from day one
Right-to-left, every time zone, every currency. International isn't a later milestone.
Honest by default
Clear pricing, no dark patterns, and straight talk about what's shipped and what isn't.
Help us connect the world's conversations.
We hire thoughtful people who care about craft. Remote-first, with yearly team retreats.
Start connecting. Today.
Free forever for small teams. Upgrade when you're ready. No credit card, no sales call.