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Silah + Webhooks

Subscribe any HTTPS endpoint to conversation and message events. Every delivery is signed with HMAC-SHA256 and carries a unique delivery ID, so you can sync Silah with your own systems.

Connect WebhooksDeveloper docs

What you get

  • message.created, conversation.created, .updated, .resolved
  • HMAC-SHA256 signatures with rotating secrets
  • Delivery status and test pings in the dashboard
  • Private network destinations blocked by default

Set up in minutes

  1. 01Open Integrations → Add webhook
  2. 02Enter your endpoint and choose events
  3. 03Store the signing secret and verify X-Silah-Signature
POST · message.createdSample payload
{
  "id": "evt_8fK2qWm0aZ7rT1xYc3VbN9dE",
  "type": "message.created",
  "created_at": "2026-10-17T09:41:07Z",
  "workspace_id": "0192a6e1-…",
  "data": {
    "conversation": {
      "id": "0192a6e4-…",
      "status": "open",
      "channel": "whatsapp",
      "contact": { "name": "Nadia Rahman", "phone": "+880…" },
      "assignee": null,
      "ai_enabled": true
    },
    "message": {
      "sender": "contact",
      "body": "Do you ship to Chattogram?",
      "private": false
    }
  }
}

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