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Every conversation.Connected.

WhatsApp, Messenger, Instagram and live chat in one quiet inbox — with an AI agent that knows your business and hands over to your team at the right moment.

  • Live in 2 minutes
  • EU & US hosting
  • 2,400+ teams

Trusted by modern teams in 30+ countries

  • Maison OleaMaison Olea
  • DunelightDunelight
  • tidewellTidewell
  • KestrelKestrel Mobility
  • SsaffraSaffra Foods
  • velorahealthVelora Health
  • NorthpeakNorthpeak Outfitters
  • QamarQamar Atelier
  • BrightlaneBrightlane Bank
  • orbitaOrbita Travel
The inbox, in motion

One conversation. Resolved in four messages.

NR
Noor Rahman
WhatsApp · +971 •• ••• 2190
Open
Reply on WhatsApp, or let Silah AI answer
Channels

Meet customers where they are. Answer from one place.

Connect WhatsApp, Messenger, Instagram and live chat in about two minutes. Every message lands in the same inbox, with the same history, AI and team.

WhatsApp

WhatsApp Business

Official Cloud API. Templates, media, voice notes and read receipts, all in the shared inbox.

SFSaffra FoodsBusiness
Do you deliver to Ikeja tonight?
0:07
Yes. Orders before 8 pm arrive tonight. Shall I place it for you?AI · 20:14
Media Templates
Messenger

Messenger

Answer your Facebook Page in real time, with full customer context.

Instagram

Instagram

DMs, story replies and mentions become conversations, not notifications.

Story reply
Mention
DM
Live chat

Live chat for your website

A fast, considered widget that installs in one line and takes on your brand.

Northpeak Outfitters Online
How can we help?
Typically replies in under a minute
Which jacket is best below −10°C?
The Fjell Down Parka, rated to −25°C. Want sizing help?
Write a message…
Setup · about 2 minutes

Connect in two minutes

Sign in with Meta, pick your number or page, done. No developers, no waiting on approvals you don't need.

  1. 01Sign in with Meta
  2. 02Choose number, page or account
  3. 03Start replying in Silah
Unified contact

One customer, one timeline

Messages on Instagram, follows up on WhatsApp? Silah keeps it as one person with one story.

NRNoor Rahman
Silah AI

AI that knows your business. And when to step aside.

Point Silah at your help center, policies and catalog. It answers in your voice and your customer's language, and cites what it used.

Silah AILive
Can I return the linen shirt if I've worn it once?
Reading your knowledge base…
Trained on what you already have
Help center Returns-policy.pdf Product catalog silah.chat/docs Pricing Brand voice guide
Graceful handoff, with a brief
Silah AI
Your team
Brief for Sara: Wants to upgrade 12 seats to Scale before Friday. Asked about SSO with Okta. Budget approved.
0%

of conversations resolved by AI, on average

<0s

median first response, any hour

0+

languages understood and spoken

0/7

coverage without a night shift

Automation

Your inbox, on autopilot.

Route WhatsApp leads to sales, reply after hours, send VIPs to a senior teammate and ping Slack. Readable WHEN / IF / THEN rules, no code.

Route WhatsApp leads to salesWhatsApp
When
Message receivedfrom a contact
If
Channel isWhatsApp
Message containsprice, quote, demo
Then
Assign round-robinAmira · Jonas · Wei
Turn AI offa human takes it from here
Pricing questions on WhatsApp go straight to the sales team, shared fairly.
Install

Live on your site. In one line.

Paste a single script tag. The widget loads asynchronously, weighs about 25 kB and never slows your page down.

<script async src="https://silah.chat/widget.js" data-silah-key="pk_live_…"></script>
  1. 01Copy the snippet.
  2. 02Paste it before the closing </body> tag on every page.
  3. 03Publish. The launcher appears instantly.
  4. Verified automatically when the first visitor loads it
<!-- Silah live chat -->
<script async src="https://silah.chat/widget.js"
  data-silah-key="pk_live_…"></script>
Global by default

Every language. Every time zone.

Silah AI replies in your customer's language, right-to-left included, and keeps the conversation going at 3 am in Riyadh or 3 pm in São Paulo.

40+ languagesDetected automatically, answered natively.
24/7 coverageAI by night, your team by day.
EU & US hostingKeep data in the region you choose.
EnglishالعربيةFrançaisEspañolTürkçeBahasaDeutschاردوPortuguêsहिन्दीKiswahili日本語
messages delivered
0M+
teams on Silah
0+
uptime, last 12 months
0.00%
average lift in CSAT
0%
Customers

Teams that switched don't look back.

“We moved WhatsApp, Instagram and our website chat into Silah in an afternoon. The AI now resolves most order questions before my team has finished their coffee.”
LHLayla HaddadHead of Customer Care, Maison Olea
“The handoff is the part that sold us. When the AI passes a conversation over, it hands my agents a two-line brief. Nobody asks the customer to repeat themselves anymore.”
TFTomás FerreiraSupport Lead, Tidewell
“It feels like software made by people who care. It's fast, calm, and the whole team actually enjoys working in the inbox.”
AOAmara OkaforCOO, Saffra Foods
“We answer travellers in Arabic, English and French around the clock. Silah made 24/7 support possible without a night shift.”
YAYousef Al-MansourDirector of Guest Experience, Dunelight
“Install took one line of code. We were talking to customers on the website the same morning.”
HLHannah LindqvistFounder, Northpeak Outfitters
“Reports finally tell us something useful: what customers ask, where the AI needed help and which answers to write next.”
DMDaniel MercerVP Operations, Kestrel Mobility

Start connecting. Today.

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