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Silah + Instagram

Bring Instagram direct messages and story replies into Silah, so your social and support teams finally share one view of the customer.

Connect InstagramAll channels

What you get

  • Direct messages & story replies
  • Product questions answered by AI
  • Route DMs to the right team
  • Business & creator accounts

Set up in minutes

  1. 01Open Channels in Silah and click Continue with Instagram
  2. 02Pick the Instagram professional accounts linked to your Pages
  3. 03Done: DMs and story replies arrive in your inbox

Works with automations

Combine Instagram with Silah's no-code rules: route by channel or keyword, reply out of hours, assign round-robin, and notify your team in Slack.

Explore automation

Related integrations

WhatsApp BusinessOfficial WhatsApp Cloud API, straight into the shared inbox.Facebook MessengerEvery Page conversation, with history and AI on top.Live chat widgetA 25 kB widget for any website. One line to install.

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