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Silah + Google Sheets

Append a row to a Google Sheet for every new or resolved conversation. Silah creates the spreadsheet for you and only touches that file.

Connect Google Sheets

What you get

  • One row per conversation event
  • Silah creates the spreadsheet
  • Access to that file only
  • Contact, channel, status and a link back

Set up in minutes

  1. 01Open Integrations › Google Sheets
  2. 02Sign in with Google
  3. 03Pick the events to log
POST · message.createdSample payload
{
  "id": "evt_8fK2qWm0aZ7rT1xYc3VbN9dE",
  "type": "message.created",
  "created_at": "2026-10-17T09:41:07Z",
  "workspace_id": "0192a6e1-…",
  "data": {
    "conversation": {
      "id": "0192a6e4-…",
      "status": "open",
      "channel": "whatsapp",
      "contact": { "name": "Nadia Rahman", "phone": "+880…" },
      "assignee": null,
      "ai_enabled": true
    },
    "message": {
      "sender": "contact",
      "body": "Do you ship to Chattogram?",
      "private": false
    }
  }
}

Related integrations

WhatsApp BusinessOfficial WhatsApp Cloud API, straight into the shared inbox.Facebook MessengerEvery Page conversation, with history and AI on top.InstagramDMs and story replies next to every other channel.

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