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Silah + Make

Start a Make scenario with a Custom webhook module and route Silah conversations into any of Make's apps with branching, filters and data mapping.

Connect Make

What you get

  • Custom webhook trigger
  • Structured JSON for easy mapping
  • Branch on channel, status or contact data
  • Works with Make's 2,000+ apps

Set up in minutes

  1. 01Add a Webhooks → Custom webhook module in Make
  2. 02Paste its address into a Silah webhook
  3. 03Run once and send a test event to learn the structure
POST · message.createdSample payload
{
  "id": "evt_8fK2qWm0aZ7rT1xYc3VbN9dE",
  "type": "message.created",
  "created_at": "2026-10-17T09:41:07Z",
  "workspace_id": "0192a6e1-…",
  "data": {
    "conversation": {
      "id": "0192a6e4-…",
      "status": "open",
      "channel": "whatsapp",
      "contact": { "name": "Nadia Rahman", "phone": "+880…" },
      "assignee": null,
      "ai_enabled": true
    },
    "message": {
      "sender": "contact",
      "body": "Do you ship to Chattogram?",
      "private": false
    }
  }
}

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